Privacy Policy

1. Introduction

Welcome to Boopilot ("Company," "we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform and services.

By accessing or using Boopilot, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Connect your social media accounts
• Contact us for support
• Participate in surveys or promotions

This information may include:

• Name and email address
• Phone number
• Billing address and payment information
• Company/business name
• Social media account credentials and tokens
• Profile pictures and brand assets

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• IP address and location data
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

2.3 Third-Party Data

When you connect your social media accounts (Instagram, Facebook, LinkedIn, X, YouTube, Google My Business), we collect data from these platforms as authorized by you, including profile information, posts, analytics, and engagement metrics.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Create and manage your account
• Schedule and publish content to your social media accounts
• Generate AI-powered content suggestions
• Provide analytics and insights about your social media performance
• Send administrative information, updates, and marketing communications
• Respond to inquiries and provide customer support
• Improve our services and develop new features
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 Service Providers

We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.

4.2 Social Media Platforms

When you use our services to post content, we share that content with the social media platforms you have connected (Instagram, Facebook, LinkedIn, X, YouTube, Google My Business).

4.3 Legal Requirements

We may disclose your information where required by law, legal process, litigation, or governmental authorities.

4.4 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure authentication mechanisms
• Regular security assessments and audits
• Access controls and employee training
• Secure data centers with physical security measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications
• Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our platform. You can control cookies through your browser settings. Types of cookies we use:

• Essential cookies: Required for the platform to function
• Analytics cookies: Help us understand how you use our services
• Preference cookies: Remember your settings and preferences
• Marketing cookies: Used to deliver relevant advertisements

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: